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ACUSTICA INTEGRADA S.A.S, identified with NIT 900216798, hereinafter "the company", will be responsible for the processing of personal data.

By accepting this policy, as the owner of my personal data, I consent to the processing of this information by the company, its strategic allies, subsidiaries, subordinate companies and parent companies, for the purpose of fulfilling the functions and obligations derived from various operations carried out through electronic commerce or in person at commercial establishments. I acknowledge that my personal data will be used to maintain the current relationship with the company and for the following purposes: statistical analysis, marketing, contact, sending documentation and information, promotions, events related to the company or its allies, and notifications, among others. This will be done unless I expressly or verbally state that I wish to eliminate, rectify or delete my data from the company's database, using the mechanisms established in this policy.

Below is the personal data processing policy adopted by the company, in compliance with Law 1581 of 2012 and its amending provisions. This policy is essential for the company, since we value the protection of the personal data of our clients, employees, suppliers and any other natural person who maintains a relationship with us, and we seek to comply with the obligations that correspond to us.

The company guarantees respect for the rights of privacy, intimacy and good name in the processing of personal data. Therefore, our actions will be based on the principles of legality, purpose, freedom, truthfulness or quality, transparency, restricted access and circulation, security and confidentiality.

All persons who, in the exercise of our commercial, labor or corporate activities, provide us with information or personal data will have the right to know, update and rectify their data at any time. This right, known as habeas data, is the main objective of our policy.

PURPOSE OF THE PERSONAL DATA PROCESSING POLICY

The purpose of this personal data processing policy is to implement the provisions established in Law 1581 of 2012 and its amending regulations, in relation to databases, files and information containing personal data that may be processed. In addition, it explains how the company collects, stores, manages, uses, circulates and processes the information that you provide to us through various means.

The company is committed to protecting the privacy of the personal information of the holders obtained through different channels, and therefore adopts this policy.

The holder acknowledges that the delivery of personal information through the various available means is voluntary and is carried out in response to specific requests from the company to provide or offer a service or product, or to access interactive mechanisms.

The owner accepts that, through interaction with the company, personal data may be collected that may be shared with third parties. By accepting this policy, the owner consents and acknowledges that the company may process the data collected.

The automated collection and processing of personal data, as a result of browsing and/or interaction with the company, has the following purposes:

Management and administration: Ensure the proper management and administration of the products and/or services offered in the different marketing channels where the owner decides to register, use or contract.

Quantitative and qualitative studies: Conduct analysis on visits and use of the services by the owners.

Sending information: Communicate, through traditional and electronic means, information and/or products, as well as services related to the company and its business partners.

Procedures before authorities: Facilitate any procedure that requires pertinent information before a public authority or a private entity.

Commercial management: Carry out adequate commercial management directly by the company, in order to offer products or services, which include, among others, the sale of furniture products and advertising.

Information on related companies: Send information on entities that maintain a direct relationship with the company. It is clarified that the company will be responsible for the management of said data.

DEFINITIONS

- Personal Data(s): Information that is related to or can be associated with one or more natural persons.

- Private Data(s): Information of an intimate or reserved nature, which is relevant only to the owner of the data.

- Public Data(s): Information related to a person's marital status, profession, trade, status as a merchant or public servant. This data can be obtained and shared without restrictions, regardless of whether it refers to general, private or personal information.

- Semi-private Data(s): Information that is not intimate, reserved or public, the knowledge or disclosure of which may be of interest not only to the owner, but also to a specific group of people or to the community in general, such as financial or credit data of commercial activity.

- Sensitive Data(s): Data that affects the privacy of the owner or whose misuse may generate discrimination, such as those that reveal racial or ethnic origin, political orientation, religious or philosophical beliefs, affiliation with unions, social or human rights organizations, among others.

- Authorization: Prior, express and informed consent of the owner for the company to process their personal data.

- Database: An organized set of personal data that is subject to processing.

- Data Processor: Natural or legal person, public or private, that processes personal data on behalf of the company, either individually or in conjunction with others.

- Data Controller: The company, either on its own or in conjunction with others, that makes decisions based on the data and/or the processing of personal data.

- Data Owner: The natural person who provides their personal data to the company and whose data will be processed.

- Processing: Any operation or set of operations performed on personal data, such as collection, storage, use, circulation or deletion.

COMPANY OBLIGATIONS

The company will use the information exclusively to fulfill its functions and obligations arising from operations carried out both through electronic commerce and in person at its commercial establishments, if any, as well as within the framework of legal relations with employees, directors and collaborators. In addition, the information may be used for statistical purposes, marketing, contact, sending documentation, information, promotions, events of the company or its allies, notifications, among others, unless the owner expressly requests the elimination, rectification or deletion of the data from the company's database, in accordance with the mechanisms established in this policy.

When carrying out any type of activity with the company, whether in person or through electronic means, the owner must explicitly or tacitly express his consent for the processing of his information. Such consent must be free, prior, express and informed by the owner of the personal data, except in cases authorized by law.

The holder may express his authorization in the following ways: (i) verbally at the time of making a purchase, (ii) in writing, or (iii) by accepting the terms and conditions of the commercial relations.

EXCEPTIONS TO THE AUTHORIZATION FOR THE PROCESSING OF PERSONAL DATA

- When the information is requested by a public or administrative entity in the exercise of its constitutional or legal functions.

- In compliance with a court order.

- In cases of medical and/or health emergency.

- Processing of information authorized by law for historical, statistical or scientific purposes.

- Data related to the civil registry of persons.

- Any other exception established by law.

RIGHTS OF THE OWNERS IN RELATION TO THEIR PERSONAL DATA

In accordance with current regulations, the existence of an automated file of personal data is reported. Owners have the right to access, rectify, cancel and oppose the processing of their personal data, rights that they may exercise by sending a request to the email address info@acusticaintegrada.com

RIGHTS OF PERSONAL DATA OWNERS

The company informs that the owners of the personal data whose processing is carried out have the following rights:

- Access personal data that has been processed, in accordance with the provisions of Law 1581 of 2012 and other regulations that modify, add to or complement it, in relation to partial, inaccurate, incomplete, fractioned data, which lead to error, or those whose processing is prohibited or has not been authorized.

- Request proof of the authorization granted to the data controller, except when it is expressly excepted as a requirement for processing, in accordance with the provisions of article 10 of Law 1581 of 2012.

- Be informed by the controller or the person in charge of processing, upon request, about the use that has been given to personal data.

- Submit complaints to the Superintendency of Industry and Commerce for violations of the provisions of Law 1581 of 2012 and other regulations that modify, add to or complement it.

- Revoke the authorization and/or request the deletion of the data when the processing does not respect the constitutional and legal principles, rights and guarantees.

- Revocation and/or deletion will proceed when the Superintendency of Industry and Commerce has determined that the person responsible or in charge has engaged in conduct contrary to the Constitution, Law 1581 of 2012, and the regulations that regulate, modify or subrogate it.

In compliance with Law 1581 of 2012 and Decree 1377 of 2013, as well as the regulations that modify, add to or complement them, we inform you that you can learn about this personal data processing policy through the official website: www.acusticaintegrada.com

PROCEDURE TO EXERCISE THE RIGHTS TO HABEAS DATA

The owners of the information may exercise the rights to know, update, rectify or revoke the authorization by sending a communication to the address and area indicated in this policy: info@acusticaintegrada.com. This communication must contain, at least, the following:

- The name, address of the owner and means of contact to receive the response (telephone, email, address of residence).

- Documents proving the identity or representation of the owner.

- A clear and precise description of the personal data in respect of which you wish to exercise any right.

- Other elements or documents that facilitate the location of the personal data, if necessary.

Once the communication has been received, the data controller will proceed to respond within the terms established in the applicable regulations.

Version 1.0 September 20, 2024